Privacy Policy

Effective Date: June 28, 2025

Introduction

Fresh Start 2nd Chances ("we," "us," or "our") is committed to protecting the privacy of individuals who support our mission. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data. We adhere to applicable laws and regulations, ensuring the confidentiality and security of the information we collect.

Information We Collect

We collect and process the following types of personal data:

1. Donor Information: Name, address, email, phone number, and financial information (e.g., credit card details) for donations and gift processing.
2. Volunteer Information: Contact details, availability, and skills for volunteer management and coordination.
3. Event Participants: Information necessary for event registration, such as name, contact details, and dietary restrictions.
4. Website Data: Usage data, including IP addresses, browser types, and pages visited, collected through cookies and analytics tools.
5. Correspondence: Information shared through emails, letters, or other communications.

How We Use Your Information

We use collected information for the following purposes:

• Processing donations and sending acknowledgments.
• Managing volunteer programs and communications.
• Organizing events and sending related information.
• Responding to inquiries and providing updates on our work.
• Analyzing website usage to improve our services.
• Complying with legal obligations and internal policies.

Data Sharing and Disclosure

We share your information with:

• Service Providers: Third-party vendors assisting with operations like donation processing, email marketing, and event management.
• Partners and Collaborators: Organizations we work with to achieve our mission, under strict confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Secure servers and encryption for storing sensitive information.
• Access controls and authentication mechanisms for authorized personnel.
• Regular security assessments and updates.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct inaccuracies in your data.
• Deletion: Request the deletion of your data, where feasible.
• Opt-out: Unsubscribe from communications or opt-out of data collection where applicable.

For questions or concerns about this Privacy Policy or your personal data, please contact us at our email address: freshstart2ndchances@gmail.com or phone number: (276)-226-6003.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and we will notify you of significant updates.

By interacting with Fresh Start 2nd Chances, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.